ENVI

Dashboard

Total Tickets

Open

In Progress

Closed

Ticket Trend

Budget Summary

Top Ticket Category

Top Support

Top Inventory Category

Timeline

My Dashboard

My Tickets

Open

In Progress

Closed

Top Ticket Category

Inbox Terbaru

Tiket Aktif Saya

Timeline

Ticket List

My Tickets

No	Category	Priority	Title	Status	SLA	Assigned	Created

Inbox

Memuat notifikasi…

Inventory

Warranty Expiring

Name	Category	Brand	Price	Year	Status	Location	Assigned To

Add Inventory

Purchase Date

Warranty Until

Item Photo

Create New Ticket

Photo Attachment (optional)

Channel Settings

Telegram Channel

Ticket notifications and Telegram assistant use this bot. Create a bot via @BotFather, then use Chat ID/channel ID or registered user Telegram IDs.

LLM Assistant

OpenAI-compatible API for website chat and Telegram assistant. Assistant reads ENVI database in read-only mode.

Email Channel (SMTP)

Notifikasi email opsional untuk tiket & aktivitas. Biarkan kosong untuk menonaktifkan.

Channel aktif (SMTP terkonfigurasi)

Aktifkan notifikasi email ke user

System Settings

SLA Tracking

Target penyelesaian tiket per prioritas (jam). Aktif/nonaktif diatur di Feature Toggles.

Pengaturan Umum Sistem

Nama aplikasi, perusahaan, zona waktu, format tanggal & default Preventive Maintenance.

Feature Toggles

SLA tracking aktif Preventive Maintenance aktif Notifikasi Email ke user aktif

Status Channel

Memuat…

Backup & Restore

Direktori file backup

Belum ada backup tercatat.

Audit Log

Time	User	Entity	Action	Description

User Management

Add New User

Name	Email	Role	Created	Actions

Reports

Year: Export:

Select a report type and year to display data.

Period: Export:

Loading ticket statistics…

Period: Export:

Loading support statistics…

Period: SLA Status: Export:

Loading SLA statistics…

Credentials

Loading…

New Credential

Title *

Username

My Profile

Account Info

Change Photo

Change Password

Current Password

New Password

Confirm New Password

Reset Password

Dashboard

Ticket Trend

Budget Summary

Top Ticket Category

Top Support

Top Inventory Category

Timeline

My Dashboard

Top Ticket Category

Inbox Terbaru

Tiket Aktif Saya

Timeline

Ticket List

Inbox

Inventory

Warranty Expiring

Add Inventory

Create New Ticket

Channel Settings

Telegram Channel

LLM Assistant

Email Channel (SMTP)

System Settings

SLA Tracking

Pengaturan Umum Sistem

Feature Toggles

Status Channel

Backup & Restore

Audit Log

User Management

Add New User

Reports

Credentials

New Credential

My Profile

Account Info

Change Password

Lupa Password

Import Inventory

Tambah Jadwal PM